RA Champion Co. Shipping Policy

Thank you for shopping with RA Champion Co. We carefully prepare each order and appreciate your patience while we get your products on their way to you.

Where We Ship

At this time, RA Champion Co. ships within the United States only.

We do not currently offer international shipping.

Order Processing

Orders are typically processed and prepared for shipment within 5–7 business days after your order is placed.

Business days are Monday through Friday and do not include weekends or federal holidays.

During launches, holidays, periods of high order volume, severe weather, or other circumstances outside our control, processing may occasionally take longer. If we anticipate a significant delay with your order, we will make reasonable efforts to contact you using the information provided with your order.

Shipping Rates

Shipping charges are calculated at checkout based on factors such as your order, shipping destination, package size or weight, and available shipping services.

The shipping cost shown at checkout will be added to your order total before payment is completed.

Delivery Times

Delivery estimates shown at checkout apply after your order has been processed and transferred to the shipping carrier.

Please remember that our 5–7 business day processing period is separate from the carrier's estimated transit time.

Carrier delivery estimates are provided for convenience and are not guaranteed by RA Champion Co. Delays caused by carriers, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control may occur.

Order Tracking

When tracking information is available, you will receive a shipping confirmation at the email address or contact information provided with your order.

Please allow time for the carrier's tracking system to update after your shipping label is created.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error after placing your order, contact us as soon as possible at racare4usbyus@gmail.com. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made once an order has entered the shipping process.

RA Champion Co. is not responsible for delays or delivery problems resulting from incorrect or incomplete shipping information provided by the customer.

Packages Returned to Sender

If a package is returned to RA Champion Co. because of an incorrect or incomplete address, refusal of delivery, or failure to retrieve the package from the carrier, please contact us.

Additional shipping charges may apply if you request that the order be shipped again.

Lost or Missing Packages

If your tracking information shows no delivery or your package appears to be lost in transit, please contact us at racare4usbyus@gmail.com.

We will work with you and, when appropriate, the shipping carrier to investigate the shipment and determine the appropriate next step.

If tracking shows a package as delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the shipping carrier. If the package still cannot be located, contact us and we will do our best to assist.

Damaged Orders

Please inspect your order when it arrives.

If your order arrives damaged, please contact us as soon as possible at racare4usbyus@gmail.com.

Please include your order number and photographs of the damaged product, shipping box, and packaging when possible. This information helps us evaluate the issue and work toward an appropriate resolution.

Damaged, defective, and incorrect orders are also subject to our Return & Refund Policy.

Changes or Cancellations

If you need to change or cancel an order, please contact us as soon as possible.

We will make every effort to accommodate your request, but we cannot guarantee changes or cancellations once an order has entered processing or has shipped.

Questions About Your Order

If you have questions about shipping or the status of your order, please contact:

RA Champion Co.
racare4usbyus@gmail.com

Please include your order number when contacting us about an existing order so we can assist you more efficiently.